Terms of Service
Effective date: 11/03/26
These Terms govern the use of the Book&Pay service. By using the platform you agree to these terms.
1. Description of service
The platform allows businesses to:
- Publish services
- Define availability schedules
- Manage reservations
- Receive advance payments
Customers can:
- Discover businesses
- Book services
- Pay deposits
- Manage reservations
2. User responsibilities
Users agree to:
- Provide accurate information
- Use the platform legally
- Respect business policies
- Not misuse the system
Businesses are responsible for the services they offer and fulfill.
3. Reservation policies
Reservations may include:
- Scheduled appointment time
- Deposit payment requirements
- Cancellation rules
Each business may define its own reservation policies.
4. Payments
Payments may be processed through third-party providers.
The platform does not store full payment card information.
Businesses are responsible for refund policies unless otherwise specified.
5. Account security
Users are responsible for maintaining the confidentiality of their accounts and login credentials.
Any unauthorized access must be reported immediately.
6. Limitation of liability
The platform acts only as a technology intermediary connecting customers and businesses.
We are not responsible for:
- Service quality
- Appointment outcomes
- Disputes between customers and businesses
7. Platform availability
We strive to maintain reliable uptime but cannot guarantee uninterrupted service.
Maintenance or technical issues may temporarily affect availability.
8. Termination
We reserve the right to suspend or terminate accounts that violate these terms or misuse the platform.